Today, I told Nikon to send back my camera without repairing it. I sent it in a month ago because the lens stopped extruding when powered up. It was within its warranty period, and they gave every indication that it would fixed under warranty at no cost to me. I checked the repair status after two weeks. They had "re-estimated" the camera and said I had to pay $181 for a new lens due to sand damage. (I paid $400 a year ago.) It's never been to a beach, so the "sand" must be pocket lint. I asked if they could send me a picture of the damage as proof. This is what I received. Now, the numbers you see aren't the serial number on my camera. I fell I have them cornered, trying to pull some wool over my eyes, so I sent an e-mail to confirm it. I get one saying that, "yup, them's the serial numbers." I called to tattle-tell on them, and expect an apology. Instead I get an explanation that I was misinformed. Then I got a new picture in the e-mail. So it really was my camera. Maybe I can fix it myself.